FAQ'S

FAQs

Ordering

How do I place an order?

How to Place Your Order:

To place an order, simply visit our official website and browse our collection. Once you’ve selected your desired items, proceed to checkout, where you’ll enter your shipping details and choose your preferred payment method. We accept direct bank transfers—please make payment to our designated account (details provided at checkout). After completing your payment, upload the transaction receipt or send proof of payment (e.g., bank slip or screenshot) via WhatsApp (09139017059) to confirm your order. Once verified, your order will be processed and prepared for shipment. Please note that we only fulfill orders for products listed on our website. For bulk or wholesale purchases, kindly contact us directly via WhatsApp for assistance.

Do you offer wholesale?

Yes we do! Kindly send us a message on WhatsApp: 09139017059. or click the Whatsappp Icon at the bottom left of this page

Shipping

How long does shipping take?

Within Lagos: 1-2 working days. Interstate: 3-5 working days. International shipping: 5-10 working days. We offer several shipping options, including standard, expedited, and international shipping. Shipping times and costs are calculated at checkout.

Note: Delivery fee is NON-NEGOTIABLE.

Do you ship internationally?

Yes, we ship to many countries worldwide. Please refer to our shipping policy for a list of supported locations and additional fees.

Returns and Refunds

How do I initiate a return?

To start a return, contact our support team at [Insert Contact Details] with your order number and reason for return.

Payments

Do you offer payment on delivery or installment payments?

A: No! Payment validates every order, and full payment is required.

How do I place my orders?

Browse & Select: Visit our website [Insert Website URL], choose your desired items, and add them to your cart.
Checkout: Proceed to checkout, fill in your delivery details, and select your preferred payment method.
Payment: Make payment directly to our designated bank account (details provided at checkout).
Confirmation: After payment, upload your proof of payment (receipt/bank slip) via the website or send it to our WhatsApp (09139017059) for order validation.
Order Processing: Once confirmed, your order will be processed for shipping.

Note: Only items listed on our website are available for purchase. For wholesale inquiries, contact us via WhatsApp.

Products

What materials are your jewelries made from?

Our jewelries are crafted from high-quality materials, including stainless steel, 18k gold-plated sterling silver, and 925 sterling silver, offering durability and suitability for sensitive skin. For long-lasting wear, avoid exposure to chemicals like perfumes, keep away from moisture, and store them properly.

Account and Support

Do I need an account to place an order?

No, you can place an order as a guest. However, creating an account allows you to track orders and save your preferences for future purchases.

How can I contact customer support?

You can reach our customer support team via:

Email:Theblingzhub@gmail.com
Phone:

Have more questions?

Feel free to contact us at contact. We’re happy to help!